PRIVACY POLICY
1. Who are we?
Coast to coast Limited is a privately owned media company serving geographical and specialist interest communities including the brand coastal life magazibe and associated website coastallifemagazine.com
This privacy notice is to let you know how the company promises to look after your personal information. This includes what you tell us about yourself, what we learn by having you as a customer, and the choices you give us about what marketing you want us to send you. This notice explains how we do this and tells you about your privacy rights and how the law protects you.
2. Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated in September 2020.
3. How the law protects you
We are only allowed to use your personal data if we have a one or more of the following reasons to do so:
- To fulfil a contract we have with you, or
- When it is our legal duty, or
- When it is in our legitimate interest (which means we have a business or commercial reason to use your information. We still have to assess whether your rights when relying on this reason), or
- When you give us consent to.
5. Where we collect personal information from
We may also receive data from third parties where you have consented for your details to be given to third parties.
5.1 Data you give to us:
5.2 Data we collect:
We also collect data when you use our services. This can include the profile you create to identify yourself when you connect to our internet, mobile and telephone services. It also includes other data about how you use those services. We gather this data from devices you use to connect to those services, such as computers and mobile phones, using cookies and other internet tracking software.
5.3 Data from third parties we work with:
6. Who we share your personal information with
We may share your personal information with these organisations:
We may need to share your personal information with other organisations to provide you with the product or service you have chosen.
We may also share your personal information if the make-up of coast to coast hanges in the future:
We may also receive data from third parties where you have consented for your details to be given to third parties.
5.1 Data you give to us:
- When you sign up for our products and services
- When you talk to us on the phone
- When you use our websites and mobile device apps (including when you comment on them)
- In emails and letters
- In customer surveys
- If you take part in our competitions or promotions (including awards)
- If you are attending an exhibition
5.2 Data we collect:
We also collect data when you use our services. This can include the profile you create to identify yourself when you connect to our internet, mobile and telephone services. It also includes other data about how you use those services. We gather this data from devices you use to connect to those services, such as computers and mobile phones, using cookies and other internet tracking software.
5.3 Data from third parties we work with:
- Social networks
- Market researchers
- Ticket agencies
- Third parties you have given consent to pass your data to us New Paragraph
6. Who we share your personal information with
We may share your personal information with these organisations:
- Regulators and other authorities, including the Police
- Fraud prevention agencies
- Any party linked with you or your business’s product or service
- Companies we have a joint venture or agreement to co-operate with
- Companies you consent to share your data with.
- Companies who we run competitions in conjunction with
- Exhibitors at events
- Event venues
- If you are a shareholder, our Registrars
We may need to share your personal information with other organisations to provide you with the product or service you have chosen.
We may also share your personal information if the make-up of coast to coast hanges in the future:
- We may choose to sell, transfer, or merge parts of our business, or our assets. Or we may seek to acquire other businesses or merge with them.
- During any such process, we may share your data with other parties. We’ll only do this if they agree to keep your data safe and private.
- If the change to our Group happens, then other parties may use your data in the same way as set out in this notice.
6. Marketing
We and our partners may use your personal information to tell you about relevant products and offers. This is what we mean when we talk about ‘marketing’.
The personal information we have for you is made up of what you tell us and data we collect when you use our services, or from third parties we work with where you have consented to data being passed to us
We and our partners can only use your personal information to send you marketing messages if we have either your consent or a ‘legitimate interest’. That is when we have a business or commercial reason to use your information. It must not unfairly go against what is right and best for you.
You can ask us to stop sending you marketing messages by contacting us at any time or using the unsubscribe button on the marketing material
If you choose to stop receiving marketing material you may still receive certain things such as invoices from us which we need to send you for contractual or other legal purposes.
7. How long we keep your personal information
We will keep your personal information for as long as you are a customer of coast to coast publishing or you continue to use our services.
After you stop being a customer/user, we may keep your data for up to 6 years to enable us to respond to any questions or complaints and to show that we treated you fairly.
We may keep your data for longer than 6 years if we cannot delete it for legal, regulatory or technical reasons. We may also keep it for research or statistical purposes. If we do, we will make sure that your privacy is protected and only use it for those purposes.
8. What if you want us to stop using your personal information?
You have the right to opt out or to object to our use of your personal information, or to ask us to delete, remove, or stop using your personal information if there is no need for us to keep it. This is known as the ‘right to object’ and ‘right to erasure’, or the ‘right to be forgotten’.
There may be legal or other official reasons why we need to keep or use your data. But please tell us if you think that we should not be using it.
You can also ask us to restrict the use of your personal information if:
If you want to object to how we use your data, or ask us to delete it or restrict how we use it, please contact us.
If you withdraw your consent, we may not be able to provide certain products or services to you. If this is so, we will tell you.
9. What if you want us to stop using your child’s personal information?
If you notify us that we have received personal information from your child without your consent we will use reasonable efforts to remove any data we hold.
10 Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please see the subject access request procedure below.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate using the contact details above.
11. Cookies
To find out more about how we use cookies please see our cookie policy. You can also manage you cookies with the Manage Cookies tab at the foot of the website.
12. Other websites
If you decide to visit a website not owned by us by clicking through from our site you will be bound by that new site’s terms and conditions and privacy policy.
13 How to complain
Please let us know if you are unhappy with how we have used your personal information.
You also have the right to complain to the Information Commissioner’s Office. Find out on their website how to report a concern.
If you wish to contact us with regard to your data, our Data Protection Officer can be contacted by email.
We and our partners may use your personal information to tell you about relevant products and offers. This is what we mean when we talk about ‘marketing’.
The personal information we have for you is made up of what you tell us and data we collect when you use our services, or from third parties we work with where you have consented to data being passed to us
We and our partners can only use your personal information to send you marketing messages if we have either your consent or a ‘legitimate interest’. That is when we have a business or commercial reason to use your information. It must not unfairly go against what is right and best for you.
You can ask us to stop sending you marketing messages by contacting us at any time or using the unsubscribe button on the marketing material
If you choose to stop receiving marketing material you may still receive certain things such as invoices from us which we need to send you for contractual or other legal purposes.
7. How long we keep your personal information
We will keep your personal information for as long as you are a customer of coast to coast publishing or you continue to use our services.
After you stop being a customer/user, we may keep your data for up to 6 years to enable us to respond to any questions or complaints and to show that we treated you fairly.
We may keep your data for longer than 6 years if we cannot delete it for legal, regulatory or technical reasons. We may also keep it for research or statistical purposes. If we do, we will make sure that your privacy is protected and only use it for those purposes.
8. What if you want us to stop using your personal information?
You have the right to opt out or to object to our use of your personal information, or to ask us to delete, remove, or stop using your personal information if there is no need for us to keep it. This is known as the ‘right to object’ and ‘right to erasure’, or the ‘right to be forgotten’.
There may be legal or other official reasons why we need to keep or use your data. But please tell us if you think that we should not be using it.
You can also ask us to restrict the use of your personal information if:
- It is not accurate.
- It has been used unlawfully but you don’t want us to delete it.
- It not relevant any more, but you want us to keep it for use in legal claims.
- You have already asked us to stop using your data but you are waiting for us to tell you if we are allowed to keep on using it.
If you want to object to how we use your data, or ask us to delete it or restrict how we use it, please contact us.
If you withdraw your consent, we may not be able to provide certain products or services to you. If this is so, we will tell you.
9. What if you want us to stop using your child’s personal information?
If you notify us that we have received personal information from your child without your consent we will use reasonable efforts to remove any data we hold.
10 Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please see the subject access request procedure below.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate using the contact details above.
11. Cookies
To find out more about how we use cookies please see our cookie policy. You can also manage you cookies with the Manage Cookies tab at the foot of the website.
12. Other websites
If you decide to visit a website not owned by us by clicking through from our site you will be bound by that new site’s terms and conditions and privacy policy.
13 How to complain
Please let us know if you are unhappy with how we have used your personal information.
You also have the right to complain to the Information Commissioner’s Office. Find out on their website how to report a concern.
If you wish to contact us with regard to your data, our Data Protection Officer can be contacted by email.
